Valid since 13th of January 2022
The products are sold by Kimmo Helle Sport Trading LTD (VAT FI25691653). We are selling products to adults of legal age in the European Union. All product prices include Finnish VAT. We reserve the right to change product prices and postage fees.
The products are mainly ordered over the internet from www.urbankitsupply.com shopping basket.
All orders are confirmed with email, that shows order price, shipping price and all products ordered. Order confirmation needs a valid email address that is given during the order process.
Customer must accept Terms & Conditions in all parts of order process.
After you have placed an order, you'll receive the order confirmation via email. This order confirmation shows you all the details of the order. Please check that the information is correct. If something bothers you, please contact us with email email@example.com. Always save the order confirmation and remember to always mention your order number while contacting us.
You may check your order's content from your customer account.
Phone: +358 207 181 830
Business ID 2122839-7
Payment methods - Klarna
The payment methods Pay in  days, Slice It and direct debit are only available in case of a positive credit assessment. For this purpose, during the order process and handling of your purchase, we forward your data for an address and credit check to Klarna. We can only offer you the payment methods available based on the result of the credit check. General information about Klarna and the user terms per country can be found on . Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement.
Cash on Delivery
We don't deliver orders with Cash on Delivery method.
Delivery charges will vary and depend on the shipping method and country of delivery. Same goes with the delivery times (generally 3-8 business days), but we are shipping all orders on the next business day after we have received your order.
More information on deliveries: https://www.urbankitsupply.com/pages/shipping-policy
We offer a 30-day return and exchange policy to all of our products - we'll count the 30 days period from the day you have received the item. The cost of the return or exchange to the customer is limited to the return postage. We will return the fee of original shipping cost from us to you.
You'll find the detailed instructions for returns here: https://www.urbankitsupply.com/pages/returns-exchanges
Exchanges: Please note, to exchange a product please place a new order. We will make sure you will only need to pay for one inbound shipment even after the new order.
More information on Returns & Exchanges: https://www.urbankitsupply.com/pages/returns-exchanges
Urban Kit Supply reserves the right to change our Terms & Conditions. The customer should check the Terms & Conditions before making the order.
Urban Kit Supply handles all customer information completely confidentially.