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Shipping Policy

Do you ship to my country?

We are currently shipping to EU all countries and selected other countries. We are expanding to new countries all the time.

Do I need to pay taxes/duties when I receive the shipment?

For orders shipped within the EU, you don't need to pay any taxes or duties when you receive the shipment. You will pay your local VAT when you check out. To see the VAT while shopping, you'll need to register to our store. By default the prices include 24% Finnish VAT.

For orders shipped outside the EU, the customer is responsible for paying possible import duties and any applicable taxes, including clearance and local taxes. However, you don't need to pay Finnish VAT (24%). To see pricing without VAT, you'll need to register to our store. 

Do you have order tracking?

Yes - our logistics partner will send you an email after the shipment has been made with a link to the tracking site. 

Shipping costs and delivery times

Move to shipping within Finland.

Please note that shipping time is calculated in business days (Monday to Friday) and excluding the day when the parcel is shipped.

  • Europe

    • CountryGLSDHL
    • Andorra Andorra49€
      5-6 days
      39€
      1-2 days
    • Austria Austria14.50€
      3-4 days
      29€
      1-2 days
    • Belgium Belgium14.50€
      3-4 days
      29€
      1-2 days
    • Bulgaria Bulgaria16.50€
      5-7 days
      30€
      1-2 days
    • Croatia Croatia16.50€
      5-7 days
      30€
      1-2 days
    • Cyprus Cyprus45.50€
      3-5 days
      30€
      1-2 days
    • Czech Republic Czech Republic14.50€
      3-4 days
      29€
      1-2 days
    • Denmark Denmark14€
      2-3 days
      29€
      1-2 days
    • Estonia Estonia14€
      2-3 days
      29€
      1-2 days
    • France France14.50€
      4-5 days
      29€
      1-2 days
    • Germany Germany14€
      3-4 days
      29€
      1-2 days
    • Greece Greece29€
      5-7 days
      30€
      1-2 days
    • Hungary Hungary14.50€
      3-4 days
      30€
      1-2 days
    • Ireland Ireland21€
      4-6 days
      30€
      1-2 days
    • Italy Italy16.50€
      4-5 days
      29€
      1-2 days
    • Latvia Latvia14.50€
      2-4 days
      29€
      1-2 days
    • Lithuania Lithuania14.50€
      2-4 days
      29€
      1-2 days
    • Luxembourg Luxembourg14.50€
      3-4 days
      29€
      1-2 days
    • Malta Malta36.90€
      5-7 days
      30€
      1-2 days
    • Netherlands Netherlands14.50€
      3-4 days
      29€
      1-2 days
    • Norway Norway36.90€
      1-3 days
      35€
      1-2 days
    • Poland Poland14.50€
      4-5 days
      29€
      1-2 days
    • Portugal Portugal16.50€¹
      4-5 days
      30€
      1-2 days
    • Romania Romania14.50€
      4-6 days
      30€
      1-2 days
    • San Marino San Marino14.50€
      5-7 days
      29€
      1-2 days
    • Slovakia Slovakia14.50€
      4-5 days
      30€
      1-2 days
    • Slovenia Slovenia14.50€
      4-5 days
      30€
      1-2 days
    • Spain Spain16.50€²
      5-6 days
      29€²
      1-2 days
    • Sweden Sweden14.50€
      1-3 days
      29€
      1-2 days
    • Switzerland Switzerland---
      ---
      35€
      1-2 days
    • United Kingdom United Kingdom27€
      3-5 days
      35€
      1-2 days

    ¹ Azores and Madeira: 49€
    ² Balears Province, Cádiz, Ceuta, Las Palmas & Santa Cruz de Tenerife: 49€ with GLS and 43€ with DHL

  • Shipping costs and delivery times in Finland

    We use 2 shipping providers in Finland: Posti and Matkahuolto.

    • CompanyShipping methodPriceDelivery time
    • PostiDelivery to Posti outlet
      (Toimitus Postiin)
      5,90 €Usually 1-2 workdays
    • PostiDelivery to a Parcel Locker
      (Toimitus automaattiin)
      5,90 €Usually 1-2 workdays
    • PostiExpress11,90 €Usually 1-2 workdays
    • PostiHome parcel
      (Kotipaketti)
      13,90 €
      Usually 1 workday
    • MatkahuoltoNear Parcel
      (Lähellä-paketti)
      5,90 €
      Usually 1-3 workdays
    • MatkahuoltoHome Parcel
      (Kotijakelu)
      12,90 €
      Usually 1-3 workdays
    • MatkahuoltoDelivery Parcel
      (Jakopaketti)
      12,90 €
      Usually 1-3 workdays


    Shipment methods explained

    Posti - Delivery to Posti outlet & Delivery to Posti 

    Posti will notify you when you can pick up your parcel. Pick it up when it suits you, even on weekends. The storage period is 7 days in Posti's service points and Parcel Lockers. 

    Postal Parcels can be collected or sent easily with a comprehensive network consisting of over 2,700 service points, including postal outlets and Posti Parcel Lockers.

    Parcels are also delivered on Saturdays to more than 500 Posti Parcel lockers and service points in the capital region and in the Turku, Tampere, Lahti, Seinäjoki, Pori, Jyväskylä, Kuopio and Oulu regions.

    Posti - Home parcel

    Posti will notify you when you can choose the delivery time. Option to leave delivery at the door. The delivery times vary from 9 a.m. to 9 p.m. according to the area. The delivery of the item can be tracked with the help of the tracking code we will send you after the shipment has been made.

    Posti - Express

    Posti will notify you when you can choose the delivery time. Option to leave delivery at the door. The delivery times vary from 9 a.m. to 9 p.m. according to the area. The delivery of the item can be tracked with the help of the tracking code we will send you after the shipment has been made.

    Matkahuolto - Near parcel

    Matkahuolto has nearly 2000 parcel pick-up points located in key locations for you. 82% of Finns live within 3 km and 57% within 1 km of Matkahuolto's pick-up points, the most popular of which are parcel lockers. Using a parcel locker is easy – you don't need to queue, and the lockers are also open in the evenings and on weekends.

    Matkahuolto has the largest number of pick-up points offering personal service in Finland. Pick-up points include K-Markets, R-Kiosks and Matkahuolto's pick-up points and terminals.

    Matkahuolto - Home parcel

    Matkahuolto delivers the package in 1-3 work days to your door at the date and time agreed upon: Delivery to your door at the agreed date and time, including evenings and weekends in major cities. You will be notified of incoming parcels by text message to agree on the time of the delivery. With the recipient’s permission, consignments can also be left at the recipient’s doorstep without being signed for.

    Matkahuolto - Delivery parcel

    Matkahuolto delivers the package in 1-3 work days to the recipient’s door without prior agreement: Delivery to your door Mon-Fri 8-16 without prior notice. With the recipient’s permission, consignments can also be left at the recipient’s doorstep without being signed for.

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